Billing, without surprises.
This summary explains our standard payment schedule. Your signed service agreement defines the scope, delivery conditions and applicable refund terms.
| Plan | First payment | Then monthly |
|---|---|---|
| Essential | $1,898 $899 installation + $999 first month | $999 |
| Growth | $3,198 $1,499 installation + $1,699 first month | $1,699 |
All amounts are USD, before any applicable taxes. Installation is charged once. No free trial is included.
When billing starts
The subscription starts when you complete checkout. The first month includes onboarding and configuration time. Live messaging, CRM and calendar workflows start only after required approvals and testing. We confirm the technical fit, readiness and proposed timeline before payment.
Renewal and cancellation
Stripe bills the monthly subscription automatically until you cancel. There is no annual commitment. You can cancel anytime and see your next renewal date in the billing portal. Cancellation takes effect at the end of the paid billing period. It does not automatically refund earlier charges. Refunds and delivery delays are handled under your signed agreement and applicable requirements.
Existing clients
Do not purchase a second plan through a new checkout. Use the billing portal or your agreed Avenlo contact channel to discuss a change. This prevents a second subscription and another setup fee.
Before you pay
Complete and submit your company brief from your Avenlo account. The team reviews it and confirms your scope, payment total, delivery plan and proposal reference. The account payment button opens after that approval. If a tax amount or custom scope changes your agreed total, ask for a matching invoice or payment request instead of using a standard link.
What payment does not do
A payment does not automatically connect your systems, activate SMS messaging or guarantee appointments or sales. Your team must provide the required access, documented messaging permissions, service information and appointment availability.